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This Refund Policy explains the conditions under which refunds may be issued for purchases made through our website including parenting workshops, coaching programs, webinars, and digital products.

1. Digital Products and Online Programs

• All digital products, online courses, workshops, and downloadable materials are non-refundable.
• Once access to the program or product has been granted, refunds cannot be processed.
• This policy applies because digital content can be accessed immediately after purchase.

2. Live Workshops and Webinars

• If you register for a live webinar or workshop and fail to attend, refunds will not be provided.
• In some cases, access to a recording or alternate session may be provided.

3. Duplicate Payments

• If a duplicate payment is made due to a technical issue, the extra payment will be refunded.
• Customers must contact support within 7 days of the transaction.

4. Payment Failure or Technical Issues

• If payment is deducted but access to the product or program is not delivered, please contact support.
• After verification, access will be provided or the payment will be refunded.

5. Refund Processing Time

• If a refund is approved, it will be processed through the original payment method.
• Refunds may take 5–10 business days depending on the bank or payment gateway.

6. Contact for Refund Requests

If you believe you are eligible for a refund due to a payment error or technical issue, please contact us through the support email or contact form available on our website.